Report suspected misconduct

Tell us if you suspect misuse of LifeCome HMO Nigeria Limited’s name or communications.

What to report

You can report requests for premiums during this pre-launch stage, purported membership activation, false licence claims, impersonation, unauthorised use of our branding, misleading provider claims or misuse of personal information.

Information to include

Describe what happened, the date, how you were contacted and any relevant website or message reference. Do not include passwords, bank credentials, medical records or unnecessary information about another person.

Confidential handling

Reports will be reviewed by authorised people and shared where necessary to investigate, respond or meet legal obligations. We cannot promise absolute secrecy where disclosure is required. You may report anonymously, although this may limit follow-up.

Good-faith

Provide information honestly and distinguish what you observed from what you suspect. Reporting a concern does not by itself establish wrongdoing.