Claims and Treatment Authorisation

Claims processing and treatment-authorisation services are not currently open through LifeCome HMO Nigeria Limited.

Future arrangements

Before services begin, plan and provider documents will explain when authorisation is required, who should request it, what information is needed and how decisions or queries can be reviewed.

Understanding cover

A future authorisation process will need to take account of membership status, benefit limits, provider eligibility and applicable plan terms. No current treatment or expense is approved or reimbursable merely because you have registered interest.

Please do not submit claim documents

Do not send clinical notes, prescriptions, invoices, discharge summaries or medical records through the general enquiry form. Appropriate submission arrangements will be explained when services become available.

Urgent healthcare needs

Seek appropriate medical assistance directly. Do not wait for a response or treatment authorisation from this website.